Privacy Policy KingBett

KingBett takes our responsibility to every member's privacy seriously. As an online wagering platform operating in Malaysia, we understand that member trust is the foundation of our business. That trust can only be built through full transparency about how we handle your personal data.

This Privacy Policy describes our practices regarding the collection, use, storage, and protection of personal data in connection with services provided through kingbett.pro and the KingBett mobile app. It applies to all website visitors, registered members, and active users of our platform.

This policy is drawn up in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA) and internationally recognised data protection principles. If you have any questions after reading this document, our team is ready to assist through the available support channels.

KingBett only collects data that is strictly necessary to provide our services safely and effectively. The following are the categories of data we collect:

We do not collect sensitive data such as medical information, political views, religious beliefs, or any biometric data beyond what is required for standard identity verification.

KingBett collects data through several different channels, depending on the type of information required:

• Direct registration: When you complete the account registration form, you voluntarily provide information such as your name, email, and phone number.
• KYC verification: During the identity verification process, you upload an identification document and a selfie for compliance purposes.
• Financial transactions: When you make a deposit or withdrawal, our system records transaction details for record-keeping and security purposes.
• Platform usage: Technical data such as IP addresses, device types, and activity logs are collected automatically when you use the platform.
• Communications: When you contact customer support, conversation content is stored for quality assurance and issue resolution purposes.
• Cookies and tracking technologies: As described in the Cookies section below.

Your personal data is used solely for legitimate purposes directly related to delivering KingBett's services. The main purposes are as follows:

• Account management: Creating, managing, and securing your account.
• Payment processing: Processing deposits and withdrawals safely and accurately.
• Legal compliance: Meeting KYC and AML (anti-money laundering) requirements and reporting to authorities where required by law.
• Platform security: Detecting and preventing fraud, unauthorized access, and suspicious activity.
• Customer support: Providing accurate and relevant assistance when you contact us.
• Service improvement: Analyzing usage patterns to improve the platform and user experience.
• Marketing communications: Sending promotional information and offers — only if you have consented to receive them.

KingBett does not sell or trade your personal data to any third party. However, in the course of operating the platform, we share data with the following categories of third parties to the minimum extent necessary:

• Payment providers: FPX, e-wallet providers, and banks that process your transactions require the necessary information to complete those transactions.
• Game providers: Providers such as Pragmatic Play and Evolution Gaming receive minimal gameplay session data to deliver their gaming services.
• Cloud services & infrastructure: Server and database providers that store our data under strict confidentiality agreements.
• Compliance & legal bodies: Relevant authorities where we are required by law to do so.
• Identity verification services: Third-party KYC providers that help verify member identities securely.

All these third-party partners are bound by data protection agreements that prohibit them from using your data for any purpose other than what has been agreed upon.

KingBett implements multiple layers of technical and organizational security to protect your personal data from unauthorized access, loss, destruction, or disclosure:

• 256-bit SSL encryption for all data in transit.
• Data at rest encryption for sensitive information such as KYC documents and financial details.
• Servers hosted in certified data centers with strict physical access controls.
• 24/7 security monitoring and intrusion detection systems.
• Regular security audits by independent parties.
• Role-based access control — only staff who need it can access specific data.

Your personal data is retained for as long as necessary to fulfil the purpose of collection and to meet legal requirements. Financial transaction and KYC records are retained for a minimum of 5 years after account closure to satisfy Malaysia's legal compliance requirements. Data that is no longer required will be securely deleted or anonymised.

KingBett uses cookies and similar tracking technologies to enhance the user experience on our platform. Cookies are small text files stored on your device when you visit our website.

We use four main types of cookies:

• Essential cookies: Required for core platform functions such as login verification and session security. Cannot be disabled.
• Performance cookies: Collecting information about how you use the platform to help us improve its performance. All data is processed anonymously.
• Functional cookies: Saving your preferences such as language and display settings so you do not need to set them every time.
• Analytics cookies: Helping us understand overall platform usage patterns for product development purposes.

You can manage cookie settings through your web browser. However, disabling essential cookies may affect platform functionality. Continued use of our platform is considered consent to the use of cookies as described above.

Under Malaysia's PDPA and the data protection principles we follow, you have the following rights regarding your personal data:

• Right to Access: You may request a copy of the personal data we hold about you at any time.
• Right to Correction: If your data is inaccurate or incomplete, you may request a correction.
• Right to Deletion: You may request deletion of your data, subject to legal retention requirements.
• Right to Restriction of Processing: You may request that we restrict the processing of your data under certain circumstances.
• Right to Object: You may object to the processing of your data for direct marketing purposes at any time.
• Right to Data Portability: You may request your data in a machine-readable format for portability purposes.

To exercise any of the above rights, contact the KingBett support team. We will process your request within 14 business days. For certain types of requests, we may need to verify your identity before processing.

KingBett is a platform strictly intended for individuals aged 18 and above only. We do not knowingly collect or store personal data of individuals under the age of 18.

If we discover that personal data of a minor has been collected inadvertently, we will take immediate steps to delete that data and close the relevant account. If you believe your child may have registered an account at KingBett, please contact us immediately.

KingBett reserves the right to amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or new platform features. When we make material changes, we will:

• Updating the "Last Updated" date at the top of this document.
• Sending email notifications to all registered members at least 7 days before changes take effect.
• Displaying a clear notice on our website and app.

Continued use of the KingBett platform after the effective date of any changes constitutes acceptance of the amended Privacy Policy. We encourage you to review this page periodically.

If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your personal data, please contact us through the following channels:

We are committed to responding to all privacy-related enquiries within 5 business days. For formal data rights requests, please include your account username and the type of request to help us process it faster.